The Carol Colman Creations
Very Important Present (VIP)
1. You decide.
2. We design.
3. I deliver.
Connect with Carol via phone or email – we discuss the specifics of ordering your keepsake, including:
What might be included in your celebration keepsake.
Size, framing, and matting options and pricing.
Turnaround time – you must tell me if there is a particular date by which you need the finished product.
Any additional information you need or questions you have prior to placing your order.
Decide that you definitely want Carol to create a celebration keepsake for you.
Get ready to send materials to Carol.
Collect materials to be included in the keepsake and send them, packaged securely to:Carol Colman Creations
63 Fifer Lane
Lexington, MA 02420
Phone is 617.803.0366
Package all your materials so that they cannot be bent or crushed. For example, protect them with pieces of cardboard in a padded envelope. Address the package before you insert the materials.
Do not use paper clips or anything else to hold the materials together (we cannot be responsible for any items that are damaged in transit).
If Carol will be generating any materials, such as printing wedding vows, quotes, or song lyrics; restoring photos; or creating photo tags, those materials should be sent electronically to Carol as soon as possible.
If we have agreed on the size and you are paying by check, include the check. payable to Carol Colman Creations, in the package with your keepsake materials.
The checklist: Please include your email address and contact information in the package. If the gift is being shipped directly to a recipient, please provide the shipping instructions (name, address, and phone number of the package recipient) in this package. You also can include a card for the gift-wrapped package.
Collaboration begins – Carol works with you to create a keepsake that will help people stay connected to the joyous emotions of their special days.
Together, we confirm the final size and price of the collage. At this point, final payment arrangements should be made, with payment made either via check or Paypal before the draft is designed.
Carol creates the initial draft of the collage design (including photo restorations and any original materials such as tags).
You must tell Carol anything that would affect the design work – the desire for a specific second color, for example, or the need to absolutely avoid a certain color.
You will receive an emailed photo of the initial layout plus a description of other embellishments that will be added in the final product.
You consult with Carol by phone or email about any concerns or changes desired in the draft. Carol makes revisions as necessary and sends photos for your review and approval.
Once you are satisfied with the design, you approve it in writing via email, giving Carol the go-ahead to proceed with the final version.
At this point, payment arrangements must be completed (either by check or through Paypal) – Carol must receive payment before proceeding to final.
Also, at this point, shipping instructions must be finalized, including the name, address, and phone number of the recipient.
Your keepsake is complete!
The finished product, framed and ready to hang, is prepared for shipping.
Care instructions, a cleaning cloth, bumpers for the back of the frame, and all hanging hardware are included in the package.
Gift wrapping is provided upon request.
A photo of the final product is sent to you.
Each celebration keepsake is not only handcrafted by Carol but can be personalized to add a special message from the giver.
A personalized sticker is placed on the back of every celebration keepsake where you can write a message for the recipient. If you want Carol to write it just tell Carol what you want it to say. If you want to complete the sticker, ot can be left blank. Here is a picture of the sticker before and after it is completed:
Carol also likes to write a quote appropriate for the occasion on the back of the keepsake. Carol has suggested quotes for weddings and other occasions, or you can provide your personal favorite.
Celebrate – your package is on its way…. Sit back, relax, and await the thank-you note (or phone call) saying “OMG this is so beautiful it is my favorite gift.”
© 2018 Carol Colman Creations. All rights reserved.